Shipping policy
Shipping Policy
At Ryan Mae, each candle is hand-poured in small batches with care. We strive to process and ship your order as quickly as possible.
Processing Time
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Orders are typically processed within 2–4 business days.
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You will receive a confirmation email once your order has shipped, along with tracking information.
Shipping Rates
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We offer flat rate shipping of $8.95 on all U.S. orders under $100.
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U.S. orders of $100 or more qualify for free shipping.
Shipping Methods
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Orders are shipped via USPS, UPS, or other reputable carriers based on your location.
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Typical delivery time is 3–7 business days after shipping.
Delivery Issues
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Once your order has been shipped and tracking details provided, we are not responsible for delays, lost, or stolen packages caused by the carrier or factors beyond our control.
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If your package is lost in transit, please contact us at hello@ryanmae.com — we’ll do our best to assist you.
International Shipping
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We currently ship within the United States only.
Questions?
For any shipping-related questions, feel free to contact us at hello@ryanmae.com.